RESUME

WHO I AM

OBJECTIVE

ABOUT ME

I am a born and bred Calgarian with 5+ years success in photography and graphic design. I have specialized in focusing to create designs that fit every client’s specific vision, needs, and brand. 

I am an enthusiastic, creative graphic designer and digital marketer with strong customer service skills. Proven strengths in creativity, collaboration, problem-solving, and reliability with skills in several tech tools, including Illustrator, Indesign, Photoshop, and Microsoft Office.

EXPERTISE

KEY SKILLS

EXPERIENCE

SOFTWARE & MEDIA

ADOBE

PHOTOSHOP

ILLUSTRATOR

INDESIGN

PREMIERE

MEDIA

INSTAGRAM

FACEBOOK

TWITTER

PINTEREST

LINKEDIN

SOFTWARE

WORDPRESS

VIDEO DESIGN

MICROSOFT

GOOGLE ADS

EXPERTISE

PHOTOGRAPHY

MARKETING

MANAGEMENT

EVENT PLANNING

ADVERTISING

EXPERIENCE

EDUCATION

2012 - 2019

Mount Royal University

Bachelor of Business Administration

Major | Marketing

Minor | Innovation and Entrepreneurship

2018

Mount Royal University

Graphic Design Certification

EXPERIENCE

WORK

2013 - Present

Freelance Digital Designer, Marketer & Photographer

Jen Freedman Designs

+ Identified, analyzed & maintained client goals and satisfaction by developing digital marketing strategies and solutions to achieve clients’ objectives

+ Provided expert consultation to diverse clients (individual and corporate) on creating the most appropriate style, mood and expression to meet or elevate their expectations + Creatively direct and design fashion, lifestyle & commercial photo shoots while collaborating with other photographers, models and hair & make-up artists to create unique photos

+ Created and Developed a media communication strategy across multiple media platforms

+ Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients

+ Managed up to 5 projects or tasks at a given time while under pressure to meet weekly deadlines

+ Provided market research, forecasts, campaign results, and consumer trends

+ Managed communication between client’s marketing team and external partners to create and share

2019 - Present

Promotion & Digital Graphics Assistant

101.5 TODAY Radio & WILD 95.3

Jim Pattison Broadcast Group

+ Communicated with the team to creatively design digital website advertisements for a diverse clientele

+ Implemented an efficient communication system with listeners and on-air for the 1k a day contest on 101.5 TODAY Radio

+ Utilized social media and website analytics tools to track consumer engagement and draw conclusions about campaign data

+ Assisted the promotions and on-air teams with developing and implementing social media strategies

+ Provided engaging customer service on social media to ensure that their reputation stays in line with the desired brand position

2018 - 2019

Guest Relations Agent

Calgary Zoo

+ Maintained at least 30 guest surveys per day to assist the zoo in keeping the best guest satisfaction

+ Assisted customers in creating knowledgeable, informed decisions on becoming a Calgary Zoo member

+ Interacted with a high volume of customers while providing excellent and efficient customer service

+ Offered every customer the ability to donate while purchased; donations totaled over $300 during the 2017 Zoo Lights season